The Seven Moments Your Case Starts Slipping Away

Most people think they lose their case when they receive a disciplinary decision, termination letter, adverse finding, or professional licensing sanction. In reality, many cases begin slipping away much earlier. They begin slipping away through small…
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3 Decisions You Should Never Make Emotionally

Some of the worst decisions you will ever make will not happen because you lack intelligence, judgment, or experience. They will happen because you made an important decision while experiencing a temporary emotion. Anger can make you want to send the…
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5 Traps University Investigators Use to Make You Look Guilty

If your university is investigating you for misconduct, academic dishonesty, harassment, Title IX allegations, or another disciplinary violation, what you say during the investigative interview can significantly affect the outcome. Many students assu…
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Someone Is Lying About You? Don’t Defend Yourself—Do This Instead

When someone lies about you, your first instinct is probably to defend yourself. You want to answer every accusation, explain what really happened, show the person why they are wrong, and perhaps even force them to admit that they lied. That instinct…
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University Administrators: Stop Getting Your Schools Sued

University presidents, provosts, deans, and other senior administrators make difficult decisions every day. They deal with student misconduct, faculty disputes, controversial speech, discrimination complaints, protests, academic integrity, personnel…
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What People Really Think of You (And Why They Think It)

Most of us spend far more time wondering what other people think about us than we would like to admit. Did I make a good impression? Does that person respect me? Why did someone who once seemed friendly suddenly become distant? Why do some people imm…
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10 Decisions You'll Regret in 5 Years

Before reading, watch the video below. It covers several decisions that can create years of regret—and includes additional tips and examples that are not discussed in this article. Most bad decisions don’t feel bad when we make them. ThatR…
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What Makes an Argument Truly Persuasive? 5 Principles Every Great Argument Shares

Most people think a persuasive argument is one that proves the other person wrong. It isn’t. The best arguments do something more difficult: they make another person want to accept your conclusion. That requires more than facts, confidence, or…
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3 Decisions You Should Never Make Emotionally

Before reading this article, watch my video below to learn why some of the worst decisions people make happen in the first 24 hours after an accusation—and how staying calm can protect your education, career, and reputation. When people find themse…
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7 Things You Should Never Put in an Email

Email feels informal. It takes only seconds to write, and once you hit “Send,” it is easy to assume your message will be read only by the person you intended. In reality, emails often become some of the most important evidence in investig…
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